JACKSONVILLE, N.C. (WITN) – Residents in one Eastern Carolina community are speaking out following the death of a 15-year-old at a pool.

What was supposed to be a fun Saturday at the pool took a turn for the worse.

“It was unexpected,” resident Cassidy Milam said.

According to the Jacksonville Police Department, just before 4 p.m., fire emergency services went to Holiday City Community Homes on Corbin Street for an unresponsive teenager.

When they arrived, officials say they discovered a 15-year-old female had been recovered from a pool where bystanders were administering CPR.

Milam said she was at the pool when it happened and was shocked.

“All I saw was a teenage boy pull her out after yelling dead person,” Milam said.

Emergency personnel took over life-saving measures with no success. The victim was pronounced dead on the scene.

“Everyone in the community was feeling really sad about it,” Holiday City resident Devin Strickland said.

According to multiple residents, following the death of the teenager, the management for Holiday City sent a text message out to residents saying they are in need of a seasonal pool attendant. The message went on to say the applicant must be ready to start right away.

This is something Strickland said despite its good intentions, was unfortunately thought of too late.

“After the community has suffered a loss like this, instead of taking the chance to pull everyone together to support, which I’m sure this family needs all the support they can, to send a message out requesting for another pool attendee when before an incident a pool attendee should’ve been already in the staff,” Strickland said.

WITN went by the front office to try to talk to management but they were not there.

According to police, the medical examiner’s office is assisting in the investigation.