Eastern North Carolina impacted by cellular outage

GREENVILLE, N.C. (WITN) – If you have a cell phone – chances are you’ve dealt with or at least heard about some service outages today. One carrier impacted was AT&T.

AT&T has resolved the issue but it sure was a headache for people this Thursday.

Lots of people could be seen in and out of the AT&T store off Arlington Boulevard Thursday afternoon.

Some – said they hadn’t had service this morning, while others said it was just spotty.

ECU student Rye Clark says she didn’t have any service this morning and decided to go to the store to find some answers.

“I was pretty frustrated at first cause I need to be able to check campus and stuff for class, like stuff that is due and whatnot,” says Clark. “It was kinda a bumper for my day so that’s why I stopped by here, like as fast as I could.”

Rico Fernandez said he lost service Thursday morning – and felt confused by the information AT&T was sharing with customers.

“Apparently when I’m trying to make a phone call out right now saying that the network is down but emergency services are still available, I don’t see how that is possible if I can communicate with energy services why can’t I communicate with anybody else,” says Fernandez

In an age where almost all of us depend on technology, the outage caused some stress. Customer Ed Congleton says he just hopes the issue will be resolved soon.

“Well you know you got a cell phone and you trust it and you think it’s always going to work and then it doesn’t work and no warning no nothing and kinda disconcerting,” says Congleton.

We mentioned AT&T, but downdetector.com says outages were reported for Cricket Wireless, Verizon, T-Mobile, US cellular, Boost Mobile, Straight Talk, and consumer cellular customers.

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